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ITIL Glossary

Get more of an idea of the terminology used in ITIL with this helpful glossary of everything ITIL

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What's The Difference Between Proactive And Reactive Problem Management In ITIL? post image
ITIL Glossary Business World

What's The Difference Between Proactive And Reactive Problem Management In ITIL?

by James Mason
What does Service Level Management (SLM) Do In ITIL? post image
ITIL Glossary Business World

What does Service Level Management (SLM) Do In ITIL?

by James Mason
What is the Post Implementation Review (PIR) In Change Management? post image
Business World ITIL Glossary

What is the Post Implementation Review (PIR) In Change Management?

by The Office Bantomime Team
What Is The RACI Model In ITIL? post image
Business World ITIL Glossary

What Is The RACI Model In ITIL?

by The Office Bantomime Team
What is ITIL's Definition of deployment? post image
ITIL Glossary

What is ITIL's Definition of deployment?

by The Office Bantomime Team
Unveiling the Power of ITIL Dashboards: A Comprehensive Overview post image
ITIL Glossary Top Reads of The Week

Unveiling the Power of ITIL Dashboards: A Comprehensive Overview

by The Office Bantomime Team
Understanding the Basics: Exploring ITIL's Definition of Customer Experience (CX) post image
ITIL Glossary

Understanding the Basics: Exploring ITIL's Definition of Customer Experience (CX)

by The Office Bantomime Team
"From Chaos to Order: Implementing the 7 ITIL Guiding Principles in Your Organization" post image
Business World ITIL Glossary

"From Chaos to Order: Implementing the 7 ITIL Guiding Principles in Your Organization"

by The Office Bantomime Team
What Is Acceptance Criteria In ITIL? post image
Business World ITIL Glossary

What Is Acceptance Criteria In ITIL?

by James Mason
What is the ITIL service value chain? post image
Business World ITIL Glossary

What is the ITIL service value chain?

by The Office Bantomime Team
How can I prepare for my ITIL 4 foundation certification exam? post image
Business World Top Reads of The Week ITIL Glossary

How can I prepare for my ITIL 4 foundation certification exam?

by The Office Bantomime Team
Embracing Change Management in ITIL: A Humorous Guide post image
Office Humour ITIL Glossary

Embracing Change Management in ITIL: A Humorous Guide

by James Mason